UX Copywriter (4+ yrs)

Graduate in Journalism, English / Equivalent

Full Time

Bangalore

Why Join Vahak?

Aside from the fact that we're building India's leading B2B transportation marketplace, have bean bags, unlimited snacks, stellar perks and pretty much the coolest team -
... We forgot the punch line.

Oh well, if you want to be a part of a dynamic workforce and build a product that's impacting the lives of over 10 Lakh+ Indian transporters - come join us!

Fascinated by our culture? Get to know more about us!

About Role

As a UX Writer, you will play a key role in defining & improving the user experience of our mobile & web applications. You will be a part of product team collaborating heavily with Product Design Function to develop conversational customer experiences.

You will be responsible for all user-interface content on our app & website – writing simple,intuitive, and effective copy - to craft narrative experiences and help our customers accomplishtheir goals more easily.

Responsibilities

  • Own all user interface copy and messaging on Vahak mobile app and website – across all product areas.
  • Create compelling content across entire user interfaces like onboarding, landing pages,marketplace, community, Help & User guides etc. to improve overall effectiveness of the product. Ensure clear & concise micro-copy for all scenarios including informational, error & instructional.
  • Ensure clear communication of the value proposition and task at hand. Do detailed user research to include industry specific localized slangs and terms in UX copy.
  • Collaborate with designers and product managers throughout the design and development process. Collaborate with localization project manager to ensure quality and contextual translations of entire UX copies.
  • Leverage data analysis and customer interviews to review content’s effectiveness and impact – both pre and post launch.
  • Ensure consistency in voice of our product and brand across various product areas.
  • Should be willing to get involved in UX research.

Qualification & Requirements

Experience:

  • Bachelor’s Degree in Journalism, English, Communications, or related discipline.
  • Have a knowledge of communication style guidelines, User experience and UX Writing impact
  • Possess great written and verbal communication skills. Extremely detail oriented.
  • Prior experience in writing content for mobile apps or websites

Soft Skills

  • Ability to prioritize and manage multiple milestones and projects efficiently.
  • Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
  • Detail oriented, advanced problem solving skills with customer-centric approach.

Let’s take a look at what’s in store for you

(Aside from the bundles of fun)

💰

Competitive Salary

There is no “right” salary for the right person! Our salaries are mad-competitive.

🍟

Stacked Pantry

Fancy a snack, or two? Our pantry’s always loaded with tasty tidbits.

🤩

Healthy work-life Balance

Think flexible work hours and generous leave policies.

👩‍💻

Tech of your Choice

Mac-book or Windows? Pick any tech that you are comfortable with!

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Team Retreats

We escape work stress with frequent getaways!

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Partying Hard

Expect food escapades, team retreats and (lots of) booze!”